Questions, answered
The short version of everything people ask us.
How far ahead should I book?
At least 2 to 4 weeks, and earlier for weekends and peak season.
How does payment work?
A A$20 deposit secures your date once we confirm your booking, and the rest is paid in cash on the day. We confirm your final total before the event. The deposit is refunded if you cancel at least 2 weeks before your event.
Which areas do you cover?
Melbourne and the surrounding suburbs. Delivery is quoted separately, so tell us your venue and we will confirm the cost.
How long does setup take?
About 45 to 60 minutes, done before your booking starts.
Do I need to provide anything?
A clear, level space and one power outlet within 10 metres. Our space requirements page has the exact measurements.
Can I customise the photo templates?
Yes. We can add names, dates, logos and styling to match your event.
Can I book 4 hours?
Yes. All Digital and Print Experience come in 2, 3 and 4 hours. Build your own goes up to 6 hours, at about A$50 for each hour after the first two.
